Data make the case

  •  Emotional Intelligence is directly responsible for over sixty percent of one's success in the workplace.  EQ is improvable whereas IQ and personality are fairly fixed from a young age.

  • Organizations with healthy cultures (values-driven, adaptive, constructive, entrepreneurial, authentic, innovative) consistently financially outperform organizations with unhealthy cultures.

  • Leaders who adopt behaviors that build trust have stronger financial gains and success.  Thirty-nine percent of individuals say they would start or increase their business with a company because of trust.  Sixty-four percent of leaders surveyed said they refused to buy the products or services of a company they did not trust. 

  • Investing Psychological Capital (PsyCap) which builds self-efficacy, optimism, hope and resiliency has a significant positive correlation with desired employee attitudes, behaviors and performance. There is a strong, significant, positive relationship between PsyCap and desirable attitudes, behaviors, and performance and a negative relationship with undesirable attitudes (e.g., cynicism, stress, anxiety, and turnover intentions) and behaviors.  Organizations which invest in PsyCap reap a significant ROI - up to 200%, according to the work of Fred Luthans.

  • It has been estimated that 75 percent of all medical problems are directly attributable to stress.  Employees who report high levels of stress have health-care expenditures that are 50 percent higher than those reporting lower levels of stress.  The cost of job stress to American industry can be estimated at $200 billion per year.  

  • Employees who were subjected to workplace incivility markedly decreased their performance: 48% intentionally decreased work effort, 47% intentionally spent less time at work, 38% intentionally decreased the quality of their work, 25% admitted to taking out their frustrations on customers and 12% reported leaving their jobs because of the uncivil treatment.

  • Mindfulness consistently reduces burnout.  In study after study, we see that mindfulness training helps professionals feel less emotionally drained, more focused and more empathetic to their clients/patients/customers.